Privacy Policy

Welcome to Bingwa Flash ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website at bingwaflash.co.ke.

We collect information you provide directly when registering or using the App:

• Full name and email address
• Phone number for account verification
• Usage data and in-app interactions
• Support messages and communications

We also automatically collect certain technical data:

• App version and crash reports

Information is used exclusively to provide and improve the App:

• Create and manage your account
• Send email verification during registration
• Deliver automation alerts and SMS relay features
• Respond to support requests promptly
• Detect and prevent security issues or abuse
• Analyse usage patterns to improve the App
• Send important product update notices

When you register, we send a verification link from support@bingwaflash.co.ke via Firebase Authentication. This email is transactional and required to complete registration.

We do not sell, trade, or rent your personal information. We may share data only with:

• Firebase (Google) — authentication and verification
• Service providers under strict confidentiality agreements
• Law enforcement when required by law

We retain your personal data for as long as your account is active. Verification links expire within 24 hours. You may request deletion of your account and all associated data at any time.

We implement industry-standard security measures including TLS/SSL encryption for all data in transit and secure infrastructure via Firebase/Google Cloud.

Bingwa Flash is not directed at children under 13. We do not knowingly collect personal information from children. Contact us immediately if you believe a child has provided us with personal data.

You have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent to data processing
• Object to or restrict certain processing types
• Request a portable copy of your data

Contact us at support@bingwaflash.co.ke. We respond within 14 business days.

We may update this Privacy Policy from time to time. Significant changes will be noted by updating the date at the top of this page. Continued use of the App after changes constitutes acceptance.

Questions or requests regarding this Privacy Policy: